RETURN POLICY

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ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT.

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  • Requests for returns, exchanges or refunds must be made within 10 days of receiving your order.
  • Please keep the shipping label in case of incidents.
  • Do NOT return the order by your own before contacting us. Do NOT use the returned address on the shipping label. It’s just for shippers belonging to shipping companies, NOT recipients.
  • After receiving your response, we will review and respond to you via your email address ASAP.

    WE DO NOT ACCEPT RETURNS OR EXCHANGES IF:

  • You want a refund/return because you “changed your mind”. We print on demand and therefore we cannot accept returns with that inquiry.
  • The item(s) have been worn or washed
  • The item(s) have been altered in any way
  • The item(s) are in any way defective from the original and saleable condition unless the condition is our fault
  • The item(s) do not have the original tags on them
  • The item(s) have some redundant thread that can be cut/fixed easily.
  • The item(s) were discounted 20% or more.
  • Our tags are cut, damaged in any way.
  • The item(s) are not far different from the description and our product quality information.
    Any further questions about our return and refund policy?

    Please send us an email at service@wolfooworld.com and we will help you out to the best of our abilities!