SHIPPING AND DELIVERY

1. Which countries do you ship your products to?

We can ship worldwide.

2. How is the delivery time calculated?

When processing with your order, we consider these factors when calculating the Estimated Delivery Date:

- Order Processing:

 + After your payment is authorized and verified, we will start processing your order and this process often takes 5-7 business days, so please be patient with us.

- Transit Time:

 + Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you

 + SHIPPING SERVICES

Country

        Carrier

            Delivery Timescale

  US

UPS/DHL/USPS

90% of orders arrive 7 days after despatch 

  UK

RM

95% of orders arrive 3 days after despatch, and almost all within 5 days*

  AU

Fastway/ Auspost 

90% of orders arrive 7 days after despatch 

  NZ

Fastway/NZpost

95% of orders arrive 10 days after despatch 

  IM

RM International

95% of orders arrive 10 days after despatch 

  LT

RM International

95% of orders arrive 10 days after despatch 

  LI

RM International

95% of orders arrive 10 days after despatch 

  LU

RM International

95% of orders arrive 10 days after despatch 

  LV

RM International

95% of orders arrive 10 days after despatch 

  MT

RM International

95% of orders arrive 10 days after despatch 

  NO

RM International

95% of orders arrive 10 days after despatch 

  Other

DHL international 

15-25 day

 

As we comply with COVID-19 guidelines, shipping timelines may vary. Currently our delivery carriers are experiencing intermittent delays.

*Please note that these are estimated delivery times only.

3. How much is the shipping charge?

Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $5.99.

Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

  1. Processing time

Since all products are print-on-demand, so when customers place an order, we will start on processing the order. Regularly, it takes 2-5 business days for processing the order then we send the order to the production team. Order with multiples items will take longer to produce. Orders placed on weekends may slightly delay since we don’t operate on the weekend.


Production delay: We want you to know that we are always trying our best to deliver items to customers as soon as possible. However, there are always unpredictable events that hold us back. In this case, we will have an announcement for production time in these cases.


LATE DELIVERY


The total time for orders to arrive are 10 – 14 business days. If your order has not arrived within this time frame, please contact us at our support email. Make sure you provide your order number in the conversation.